Privacy Policy
Last updated: January 30, 2026
1. Introduction
OptiMesh ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website optimesh.com or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out a contact form on our website
- Request a quote or consultation
- Subscribe to our newsletter
- Enter into a service agreement with us
- Communicate with us via email or other channels
This information may include:
- Name and job title
- Email address
- Company name
- Phone number
- Billing and payment information
- Technical requirements and infrastructure details
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages visited and time spent on pages
- Date and time of visits
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support
- To process and fulfill service requests
- To send administrative information, such as service updates
- To improve our website and services
- To comply with legal obligations
- To protect against fraudulent or unauthorized activity
- To communicate about new services or promotions (with your consent)
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who assist us in operating our business (e.g., payment processors, email services)
- Legal Requirements: When required by law or to respond to legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Protection: To protect our rights, privacy, safety, or property
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication requirements
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are retained for 90 days unless you become a customer, in which case they are retained according to our customer data retention policy.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
GDPR Rights (EU/EEA Residents)
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
CCPA Rights (California Residents)
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to request deletion of personal information
- Right to non-discrimination for exercising your rights
To exercise any of these rights, please contact us at privacy@optimesh.com.
8. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. We use:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors use our site
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information, we ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.
12. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically for any changes.
13. Contact Us
If you have questions or concerns about this privacy policy or our data practices, please contact us: